Terms of service
1. THESE TERMS
This website and store are operated by Altairna LLC, a Colorado limited liability company, trading as SquirtDirt ("SquirtDirt," "we," "us," "our"). By accessing this site or placing an order you agree to these Terms of Service and to our Refund Policy, Shipping Policy, and Privacy Policy, each incorporated here by reference.
If you do not agree, do not use this site.
We may change these terms at any time. The version published when you place an order governs that order. Continued use after changes are posted constitutes acceptance.
2. ELIGIBILITY
You must be at least 18 years of age, or the age of majority in your jurisdiction, to purchase. By ordering you represent that you meet this requirement, that you are purchasing for personal use and not for resale, and that all information you provide is accurate.
3. PRODUCTS, DESCRIPTIONS, AND PRICING
We endeavor to describe and depict products accurately but we do not warrant that descriptions, images, specifications, colors, or other content are accurate, complete, current, or error-free. Images are representative; manufacturer packaging, formulation, and labeling change without notice.
Prices are in US dollars and may change at any time. We reserve the right to correct errors in pricing or description, including after an order is submitted, and to limit, refuse, or cancel any order for any reason, including suspected resale, suspected fraud, or quantity limits. Where we cancel a paid order, we refund it in full, and that refund is our entire liability for the cancellation.
4. FORMATION OF CONTRACT
Your order is an offer to purchase. Our order confirmation acknowledges receipt and does not constitute acceptance. A binding contract is formed only when we ship the product. Until shipment we may cancel any order and refund in full.
5. PRODUCTS ARE SOLD AS SUPPLIED BY THEIR MANUFACTURERS
We are a retailer. The products we sell are formulated, manufactured, packaged, and labeled by third-party manufacturers. We do not formulate, blend, alter, repackage, or relabel any product, and we do not control its design, contents, packaging, or labeling.
6. PRODUCT SAFETY, ASSUMPTION OF RISK, AND YOUR RESPONSIBILITIES
Read this section carefully. It limits our liability and describes risks you accept.
We sell automotive care chemicals including cleaners, degreasers, solvents, acids, alkaline compounds, and coatings. These products can cause chemical burns, eye injury, respiratory irritation, poisoning if ingested, and permanent damage to vehicle finishes, trim, glass, wheels, and surrounding property if misused.
You agree that:
- The manufacturer's label and safety data sheet govern. You will read and follow them in full before use. Where anything on this website conflicts with the product label, the label controls absolutely.
- You will use appropriate personal protective equipment, provide adequate ventilation, and keep products secured away from children, pets, and anyone unable to read the label.
- You will not mix, combine, dilute beyond label direction, decant, or repackage any product except exactly as the label directs. Combining automotive chemicals can produce toxic gas.
- You will test every product on a small, inconspicuous area first. Paint, clear coat, vinyl wrap, ceramic coating, PPF, plastic trim, anodized and polished metals, and aftermarket finishes vary enormously in their tolerance.
- You are solely responsible for determining whether a product is suitable for your specific vehicle, surface, and finish. We do not inspect your vehicle, we have no knowledge of its condition, history, or finish, and any guidance we offer is general information only and is not a representation that a product is suitable for your application.
- You will store and dispose of products in accordance with the label and applicable law.
You expressly assume all risk arising from your use, storage, handling, and disposal of the products. We are not liable for any injury, loss, or damage arising from misuse, from use inconsistent with the label, from use on an unsuitable surface or finish, from failure to test first, from mixing or altering products, from inadequate protective equipment or ventilation, or from use by any person to whom you give the product.
7. NO PROFESSIONAL ADVICE
Product descriptions, guides, comparisons, blog content, and any response from our support team are general information only. They are not professional, technical, or safety advice, and they do not create any duty of care or warranty. Rely on the manufacturer's label and your own judgment.
8. WARRANTIES
Products carry only such warranty as the manufacturer provides. We will pass through manufacturer warranty claims where we are able to do so.
Except as expressly stated in these terms and in our Refund Policy, and to the maximum extent permitted by applicable law, all products and all content on this site are provided "as is" and "as available," and we disclaim all warranties of any kind, express, implied, statutory, or otherwise, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Some jurisdictions do not permit the exclusion of implied warranties or limit how long an implied warranty lasts. Where that is the case, the exclusions in this section apply to the maximum extent the law of your jurisdiction allows, and nothing here is intended to exclude a warranty that cannot lawfully be excluded. You may have rights that vary by state.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
Our total aggregate liability to you for any and all claims arising out of or relating to a product, your use of this site, or these terms shall not exceed the amount you actually paid for the specific product giving rise to the claim.
We shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, nor for loss of use, loss of profits, loss of data, cost of substitute goods or services, damage to a vehicle's finish or to any other property, diminution in value, or towing, storage, rental, or refinishing costs, whether based in contract, tort, negligence, strict liability, or otherwise, and whether or not we were advised of the possibility of such damages.
These limitations apply even if a limited remedy fails of its essential purpose.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or of liability for certain types of harm. In those jurisdictions our liability is limited to the greatest extent permitted by law. Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Altairna LLC, its members, managers, officers, employees, agents, and suppliers from and against any claim, demand, liability, damage, loss, or expense, including reasonable attorneys' fees, arising out of or relating to your breach of these terms, your misuse of any product, your violation of any law, or your violation of any third-party right.
11. ACCOUNTS
If you create an account you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use. We may suspend or terminate any account at our discretion.
12. ACCEPTABLE USE
You may not use this site for any unlawful purpose; to infringe any intellectual property or other right; to transmit malware or harmful code; to scrape, harvest, crawl, or data-mine; to interfere with or probe the site's security or infrastructure; to resell our products without written authorization; or to submit false, misleading, or fraudulent information. We may terminate access for any violation.
13. INTELLECTUAL PROPERTY
All content on this site, including text, product descriptions, photographs, graphics, layouts, logos, and the SquirtDirt name and marks, is owned by us or our licensors and is protected by intellectual property law. You may not reproduce, distribute, modify, or use it commercially without our prior written permission.
14. USER SUBMISSIONS
If you submit reviews, comments, photographs, or other content, you grant us a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, modify, publish, and display it in any medium. You represent that the submission is your own original work, is accurate, and infringes no third-party right. We may edit or remove any submission at our sole discretion. We are under no obligation to keep submissions confidential and we pay no compensation.
15. THIRD-PARTY PRODUCTS, LINKS, AND SERVICES
We sell products manufactured by third parties and may link to third-party websites. We do not control and are not responsible for third-party products, content, policies, or practices. Your dealings with any third party are solely between you and that party.
16. FORCE MAJEURE
We are not liable for any failure or delay in performance arising from any cause beyond our reasonable control, including acts of God, natural disaster, severe weather, fire, flood, epidemic, war, terrorism, civil unrest, labor dispute, supplier or carrier failure, utility or network outage, or governmental action.
17. GOVERNING LAW
These terms and any dispute arising from them are governed by the laws of the State of Colorado, without regard to its conflict-of-laws principles and excluding the UN Convention on Contracts for the International Sale of Goods.
18. DISPUTE RESOLUTION, BINDING ARBITRATION, AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
18.1 Informal resolution first. Before commencing any formal proceeding, you agree to contact us through our support page and give us 60 days to resolve the dispute informally. Most disputes are resolved at this stage.
18.2 Binding arbitration. If we cannot resolve the dispute informally, you and we agree that any dispute, claim, or controversy arising out of or relating to these terms, the products, or your use of this site shall be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration shall be conducted in Colorado or, at your election, by telephone, videoconference, or on documents only. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction.
18.3 Class action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate the claims of multiple persons and may not preside over any form of representative proceeding. If this class action waiver is found unenforceable as to a particular claim, that claim shall proceed in court and all other claims remain in arbitration.
18.4 Exceptions. Either party may bring an individual action in small claims court. Either party may seek injunctive relief in court to protect intellectual property rights. Nothing in this section prevents you from bringing a matter to the attention of a federal, state, or local agency.
18.5 Your right to opt out. You may opt out of this arbitration agreement by notifying us through our support page within 30 days of your first purchase, stating your name, order number, and that you are opting out of arbitration. Opting out does not affect any other provision of these terms and will not affect your orders or our service to you.
18.6 Time limit. Any claim must be brought within one year after it arises, to the extent permitted by applicable law. Thereafter it is permanently barred.
19. SEVERABILITY AND WAIVER
If any provision of these terms is held invalid or unenforceable, that provision shall be modified to the minimum extent necessary or severed, and the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver of it.
20. ENTIRE AGREEMENT
These terms, together with our Refund Policy, Shipping Policy, and Privacy Policy, constitute the entire agreement between you and us regarding the subject matter, superseding all prior understandings.
21. CONTACT
Send us a support ticket